One shared picture before the storm.

Emergency managers in smaller communities coordinate many departments with limited staff. CivicMaps gives everyone the same map and plan — and CivicReport helps residents share conditions during an event.

Aerial imagery of Fall River with FEMA flood-risk areas shaded in blue and emergency-relevant locations marked on top.

Coordination is the hardest part of preparedness.

Plans are only as useful as the shared understanding behind them — and that is difficult to build across departments.

  • Plans scattered across formats

    Annexes, binders, printed maps, and slide decks rarely agree with each other.

  • Departments plan separately

    Police, fire, DPW, schools, and administration each hold part of the picture.

  • Exercises start from scratch

    Tabletop exercises spend valuable time establishing the map before decisions can be discussed.

  • Neighbors need the right view

    Mutual-aid partners need relevant parts of a plan, shared deliberately and securely.

Practical tools for emergency management teams.

CivicMaps

A planning map every department recognizes.

Start from a detailed base map of your municipality with public facilities, aerial imagery, terrain, and mapped flood-risk areas. Build scenarios for each hazard or event on top, keeping plan layers separate from reference data.

  • Standard, aerial, flood-risk, and terrain views
  • Scenarios for each hazard, event, and exercise
  • Sources and limitations shown for every location
Explore emergency planning
Layer panel separating response-plan layers such as emergencies, command, facilities, and routes from reference layers such as police and fire, hospitals, schools, and municipal sites.
Plan layers are kept separate from reference layers, so decisions never blur into base data.
CivicMaps · Exercises

Tabletop exercises with a map in the middle of the table.

Prepare an exercise scenario ahead of time, then use the shared map during the session to walk through decisions, mark locations and routes, and capture notes. The scenario remains for the after-action review.

  • Exercise scenarios prepared in advance
  • Map objects with planning statuses
  • Scenario kept for review and improvement
Explore tabletop exercises
Scenario manager listing the Existing conditions scenario with New, Duplicate, Rename, Export, Import, and Delete actions.
Scenario management: create, duplicate, rename, import, and export plans.
CivicReport

Resident condition reports during storms.

CivicReport gives residents a non-emergency way to report flooding, fallen trees, and street conditions on a public map, helping emergency management and public works see where problems are concentrated — while directing true emergencies to 911.

  • Flooding and tree/branch report categories
  • Public street-status map during storms
  • Non-emergency only, with clear 911 guidance
Explore CivicReport
Dark timelapse map replaying a February 2026 storm in Fall River, with streets drawn in green and playback, date range, and speed controls.
Timelapse playback replays how street statuses changed during a storm.

Practical applications for Emergency Management.

  • Seasonal storm plans

    Maintain a winter storm and hurricane scenario that departments revisit each season.

  • Large public events

    Plan staging, command locations, road closures, and routes for parades, festivals, and races.

  • Tabletop exercises

    Facilitate exercises around a shared map and keep the scenario for after-action review.

  • Flood-prone areas

    Review mapped flood-risk areas alongside facilities and routes when planning.

  • Mutual aid coordination

    Share relevant plans with neighboring municipalities and regional partners.

  • Briefing officials

    Use the map to brief elected officials and administrators on plans and decisions.

Getting started is straightforward.

  1. Review your planning needs

    Discuss your hazards, upcoming events, exercises, and the departments involved.

  2. Prepare your base map

    We assemble the base map from supported public data and set up accounts.

  3. Build your first scenario

    Start with a real upcoming need — a storm season or an exercise — and train planners.

Let’s talk about your emergency management needs.

Tell us what your department is working on. We’ll suggest a practical starting point — often a single product — and show how it would work for you.